Administrative Specialist – Fleet & Facilities

Administrative Specialist – Fleet & Facilities

Company Overview

For 20 years, Goss RV has provided clients with unforgettable RV experiences across the country. Through ownership, integrity, loyalty, earnestness, and a strong desire to serve our clients and teammates, we are on a mission to create more unforgettable experiences for the clients we serve, while creating a fun, unique work environment in the RV industry. Goss RV provides end-to-end, nation-wide luxury motorcoach experiences through charters, sales, and owner services. Goss RV has the most comprehensive experience and knowledge in the luxury RV industry. Our nationwide presence and partnerships provide an inventory of unique products.

 

Role Description

This role will assist with the daily administrative tasks of the operations department, which includes the Logistics, Maintenance, and Coach Operator teams.

On a day-to-day basis, you’ll be responsible for supporting the operations team through the key areas of responsibility.

Key Areas of Responsibility:

·       Assist with scheduling for the department and monitoring follow through on daily tasks for the maintenance and logistics teams

·       Assist with communication with vendors, hubs and clients as needed

·       Support the Logistics Manager with Driver travel and accommodation bookings

·       Support the Logistics/Operations team with documentation, updating internal systems (HubSpot, Whip Around)

·       Serve as the primary contact for Verizon

·       Become familiar with and serve as the department expert on HubSpot – coordinating with the sales team

·       Collaborate with the Client Experience team for delivering special requests as needed

·       Create weekly updates for all strategic hubs with information on all coach movement at those hubs

·        Assist the Logistics Manager with housekeeping inventory and special requested items for all rentals

·       Assist with Renters insurance as needed

·       Support the final accounting process as needed for all rentals as needed

·       Support the onboarding and selection process for new coach operators in collaboration with HR and the Logistics Manager

·       Perform additional tasks as requested by the Logistics Manager or the Director of Fleet & Facilities

 

Qualifications:

·       Demonstrates a commitment to quality and excellence in all tasks

·       Strong organizational skills – able to manage multiple systems at the same time

·       Strong oral and written communication skills

·       Able to learn new organizational software systems quickly (HubSpot, Whip Around, Shop Monkey, MS Office)

·       Flexible schedule during the summer – will require some work on weekends

·       Strong people skills – comfortable contacting vendors, investors and clients by phone or email

·       Comfortable with some short seasons of higher stress due to fluctuating workload during the summer months

·       Team player

·       High school diploma or equivalent

Compensation:

·       Pay range $40,000-$45,000

·       Medical, Dental, Vision

·       401K matching

·       Paid Vacation

·       10 Paid Holidays

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